Time to SeeClickFix Birmingham

07.21.2011 by André Natta · → 2 Comments

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SeeClickFix logoA search of the site in recent weeks may have led you to a page labeled SeeClickFix (though there wasn’t anything on it). That changed last night.

That’s when we became the latest site to add a SeeClickFix widget. The service launched in late 2008 and we’ve been talking with them about its potential in Birmingham, AL since early 2010.

Think of it as a digital 311 system. Non-emergencies reported via the widget embedded on our site or via any of the mobile apps available are shared directly with City Hall’s 311 Call Center.

As you can see, folks are already using the service to report issues. The more folks using the service, the more effective it can be. Video and photo submissions are also accepted. Selfishly, it also provides an opportunity for local media outlets to get an idea of what’s going on out there (though nothing really replaces face-to-face – or just getting out there – but it helps).

Hop on over, check it out and spread the word!

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Filed under: Citywide · The Terminal

2 comments
Darrell O'Quinn
Darrell O'Quinn

It appears that all of the local reports are still classified as "open" on the site. Is the 311 service really interacting with this site?

Andre Natta
Andre Natta

It appears that they are. It looks like most of the local reports classified as open are not in the city limits of Birmingham but in surrounding communities, a good reason for the city not marking them as fixed. One of the other reasons for sharing this embed is to encourage people to add their voices to issues (similar to how the folks at SeeClickFix see this working - http://seeclickfix.com/how_seeclickfix_works.