We’ve just learned via Wade Kwon’s Twitter feed that cable and Internet service in Crestwood has been down since about 1 a.m. this morning. Another Terminal Twitter follower, _colm_, let us know that the Bright House service outage is also affecting sections of Birmingham’s Southside. According to Kwon’s tweet, a line was cut due to a fire on Southside last night, causing the disruption. There’s currently no estimate being provided for when service will be restored.
Ike Pigott on 
Dystopos on 
Chad on 
Alienshards on 
ScottW on 
I called Brighthouse and set up that ‘call me when service is restored’ deal, and it did in fact call me at 7am.
Update: Service restored about 1 a.m. this morning. Crisis averted.
Luckily one of my neighbors has service through a more reliable Internet provider. Making matters worse, Brighthouse’s customer service line, their sales line and their business line have been so overwhelmed with calls, I can’t even complain. Brighthouse sucks.